Measuring progress against goals
Excitation’s membership framework supports the needs of the executive team . Many legacy systems are so inflexible that getting timely data to support decision making is impossible.
Microsoft latest version of Dynamics CRM 2011 has an ability to set organisational goals, measure progress and report of these in dashboards. Excitation have taken this standard functionality and added a membership dashboard measuring key membership goals.
Three key measures define the health of a membership organisation, membership renewal, membership attrition and the volume of new joiners all contribute to financial performance.
Excitation’s Membership Executive Dashboard
The executive team can view and manage the performance of their membership organisation against historical data but also view performance real time
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Real time view of organisational goals
Excitation launches its Membership Framework for Microsoft Dynamics CRM 2011
"Microsoft Dynamics CRM is becoming the CRM solution of choice for Membership Organisations. The ability to analyse and segment the data in the system makes it an ideal choice to communicate effectively," says Dave Cryer.
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