Support

Your successful Microsoft CRM project will allow your business to reap the rewards of improved efficiencies, increased revenues and greater profitability. At Excitation we are focused on building strong relationships with our customers - as your business grows our goal is that you will want to work with us again on future projects allowing us to share in your success.

We understand that the quality of support we deliver is crucial to our achieving this goal, and to this end we are as interested in you after we sign off on a project as we are when we are pitching for your business. Excitation operate an in-house support team manned by experts in Microsoft CRM. Our team of certified Microsoft CRM consultants are on hand to help and guide as well as fix, providing comprehensive assistance regarding the operation or use of your Microsoft CRM system.

This can be anything from advice on features, adding new users to the system, making minor customisations through to technical support to fix issues.

Our engineers will be able to access your equipment remotely and will provide advice by email and telephone to ensure speedy resolution to your enquiries allowing you to get on with running your business.