Can I use Microsoft Dynamics CRM to help me send out letters?

Microsoft Dynamics CRM makes the process of sending out bulk letters to your customers simple. A powerful mail merge feature is accessible either through the Outlook Client or via web based access to Microsoft CRM that makes sending bulk letters easy. Mail merge is enhanced also for any custom entities you may have added to Microsoft CRM.

You can create letter templates that you wish to send to multiple customers and dynamically populate certain areas of the letters with data you have stored in your Microsoft CRM system, for example you may wish to print personalised names and addresses on each letter. Dynamics CRM will print the specific data you have requested in each of these fields for your contacts.

Microsoft Dynamics CRM makes sending bulk letters fast and accurate. The same process can be used to print postage labels or envelopes for your letters.

Microsoft CRM has the necessary tools to make communicating with your customers a simple process helping you build and maintain profitable relationships.