Does Microsoft Dynamics CRM require a lot of data entry like other customer relationship management solutions?

Using Microsoft CRM eliminates all unnecessary data entry. Dynamics CRM lets users organise and share the information they own. By using one shared centralised information source, Microsoft CRM allows users and teams of users to avoid entering the same data more than once.

When installing Dynamics CRM you can also use tools to import data you have stored already, even if it is in a non-Microsoft format. By being able to access and format the data in your system with greater efficiency your staff will avoid large amounts of data entry. With powerful workflow processes you can also automate many tasks that would otherwise take up large amounts of staff time. Using Microsoft CRM staff are able to concentrate on their daily tasks rather than distracting and time consuming data entry.

With core competencies in Business Process and Integration and Data Management Solutions, Excitation are Microsoft CRM experts and are skilled at analysing your business processes to ensure that your Microsoft CRM system is configured with workflow rules that support your working practices.

Workflow implemented correctly is key to a successful Microsoft CRM implementation allowing the automation of tasks and activities that support your staff and provide a consistently high level of service to your customers. This will enable your business to be more efficient and productive and help drive profitable customer relationships - the backbone of any successful Microsoft CRM project.