Microsoft Dynamics CRM
Microsoft CRM For Sales
Accessible from Microsoft Outlook and the web, Microsoft Dynamics CRM for Sales helps sales people manage leads and opportunities, measure and forecast sales activity, efficiently track customer communications, and automate stages in the sales process - ensuring a shorter sales cycle, higher close rates, and improved customer retention.
Increase sales success
Shorten the sales cycle and improve close rates with lead and opportunity management, customisable workflow rules for automated sales processes, quote creation, and order management.
Manage work more easily
Microsoft CRM delivers CRM functionality as a natural extension of Microsoft Office Outlook. Manage customer e-mail, appointments, tasks, and contacts from a single business application.
Understand customer needs
Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities.
Improve sales qualification
Spend time with the right leads and prospects. Establish consistent follow-up processes and automate sales activities with powerful system workflow.
Build better relationships
Use a centralised, customisable view of your customer's preferences, relationships, and activity history, to better understand and meet their needs.
Work away from the office
Access full sales functionality online or offline through Microsoft Outlook, or work from any location using the Web client or PDA devices.
Share information
Integrated modules let employees view, update, and share information across teams and departments.
Find out how Excitation's customised implementation of Microsoft CRM increased confidence, efficiency & tracability in Northern Star's sales pipeline
" Excitation have done a fantastic job of tailoring Dynamics CRM..."
Read the Northern Star case study