What are Dynamics CRM's small business capabilities?

The benefits of Microsoft Dynamics CRM extend to the smallest of businesses. The Workgroup Edition of Microsoft CRM is well priced for small business use and has the full capabilities of Microsoft Dynamics CRM. By making use of the familiar Microsoft Office Outlook interface and integrating seamlessly with widely used Microsoft Office tools such as Word and Excel, Dynamics CRM makes use of systems your business is already using minimising training and support and saving your business money.

Your business will be up and running quickly with Microsoft CRM, working more efficiently, supporting your customers and driving your competitiveness. What's more, by sitting on established Microsoft Small Business Server technology, Dynamics CRM is designed for easy installation and trouble free maintenance. With a huge network of organisations able to support this technology your business has flexibility in support allowing you to spend more time on your customers rather than on maintaining your IT infrastructure.

Dynamics CRM is designed to allow easy in-system tailoring and customising making it the ideal small business tool. Without using a single line of code you can customise Dynamics CRM to make it work for you. You can customise your workspace so that you can instantly access the data you need, edit forms to make them suit the needs of your business or create custom reports so that you can easily track the progress you are making.

Excitation are Microsoft CRM experts and also certified Microsoft Small Business Specialists. Our Dynamics CRM consultants are experienced working with all size of businesses ranging from SME's to large banks. Working with Excitation will ensure your business benefits from using Microsoft CRM with greater efficiencies and productivity to keep you competitive.

Take a look at some of our Case studies to see how we have assisted smaller organisations increase their competitiveness through implementing Microsoft CRM.